Online Gift Card
I could stare at you all day. Now you can too.
Can't wait for a physical GIFT CERTIFICATE? Then gift your special someone a Swan Beauty online GIFT CARD and let them choose the vanity or mirror that speaks to them. It’s the most luxurious way to say I adore you.
(Not so) hidden features
- Online gift card.
- Available from $A300 and above.
- Redeemable towards any Swan Beauty product.
- The ultimate luxury is that of time, so there’s no expiry date on our online gift cards.
WHITE GLOVE SERVICE
A SOFT TOUCH FOR A HEAVY LOAD
Our decadent mirrors and vanities are as solid and precious as you are. So, they are checked twice at Swan Beauty HQ before being chauffeured to you. We unpack every product in pristine white gloves, because every unveiling deserves to be on show.
YOUR MIRROR OR VANITY WILL BE UNVEILED IN STYLE
We’ll dress up to undress, unpack and install your mirror in its new home. Then, we’ll take the packaging away so all you’re left with is your new reflection.
WHITE GLOVE DELIVERY FOR METROPOLITAN MELBOURNE
We go as far as Mornington Peninsula but not as far as Geelong. Sorry.
AFTER HOURS DELIVERY? EASY.
Working hours are a construct so we keep ours fluid. Please let us know if you need service after 5pm.
INSURANCE AS A DEFAULT
Superstition states that a broken mirror equals seven years of bad luck. So, all our orders are insured.
YOUR TRUCK’S NAME IS SWAN
We offer an end-to-end service meaning our delivery people and the trucks they drive are wholly owned and operated by us. We’ll make sure you (and your purchase) will be taken care of for the entire journey. Look for MYSWAN.
Got Questions?
We have answers
Every Beauty Guru has different requirements and expectations. So, we offer plenty of options to ensure you receive your order timely and in perfect condition. They include:
-Free Click & Collect
-Standard Delivery
-Swan Beauty White Glove Service
We love having a chat with our gorgeous customers, so make sure you reach out to us. Whether you have a question, want to express your praise for your new mirror or are concerned about something, we will be here to answer you.
Our Customer Service opening hours are Monday to Friday, 9 am to 5 pm and Saturdays, 9 am to 3 pm (AEST, excluding public holidays).
You can reach us via:
Live Chat – If you don’t have the time to chat, reach out to us via our website live chat function. This way, you can get your questions answered while keeping up with all your errands.Email – Have a question outside of business hours? Or perhaps you’re too tied up to call. You can email us at hello@swanbeauty.com.au
Telephone – We love a chat as much as any Beauty Queen. You can reach us at 1300 Swan Beauty
We know that everyone has different payment preferences. We are always here to accommodate and offer the following online payment options:
-Credit / Debit Card (Visa, MasterCard)
-PayPal
-Afterpay
We can also offer Credit Card or Debit card payment facilities to you for purchases during your Swan Beauty Showroom by Appointment visit.
We have a 30-day return policy for Exchanges and Refunds if accepted. Please read our Refund Policy here
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